◎
Frequently asked questions
Everything you need to know about Innermind.
◎
General
What is Innermind?
Innermind is a psychological profiling platform that combines science-backed assessments — Big Five personality, Enneagram, Attachment Style, Jungian Archetypes, Values Inventory, and more — with AI-powered synthesis to create a deep, coherent portrait of who you are. Think of it as the most thoughtful self-understanding tool ever built.
How is Innermind different from 16Personalities or MBTI?
MBTI and 16Personalities use a single typology system with limited scientific validation. Innermind draws on six peer-reviewed frameworks simultaneously and synthesizes them with AI to produce a nuanced, multi-dimensional portrait. We never reduce you to a four-letter type. Our assessments measure spectrums, not boxes.
Who is Innermind for?
Innermind is for anyone who wants to understand themselves more deeply — whether you are navigating a life transition, curious about your personality, working with a coach or therapist, or simply committed to personal growth. Professionals such as coaches, therapists, and HR teams also use Innermind to build richer understanding of clients and teams.
Is Innermind science-based?
Yes. Every assessment on Innermind is grounded in peer-reviewed psychological research: Big Five (Costa & McCrae, 1992), Schwartz Values Theory (1992), Attachment Theory (Bowlby & Ainsworth), Enneagram, Light/Dark Triad (Kaufman et al., 2019), and Jungian Archetypes. We do not invent frameworks — we implement validated ones and layer AI synthesis on top.
◈
Assessments
Which assessments are included?
Innermind includes six assessment frameworks: Big Five (OCEAN) personality, Enneagram (9 types), Attachment Style, Jungian Archetypes, Values Inventory (Schwartz theory), and Light & Dark Triad. The Big Five is available on the free tier; all six unlock with Innermind Pro.
How long does each assessment take?
Each assessment takes roughly 10–20 minutes. Big Five: ~15 min · Enneagram: ~12 min · Attachment Style: ~10 min · Jungian Archetypes: ~15 min · Values Inventory: ~12 min · Light & Dark Triad: ~10 min. You can pause and resume at any time — your answers are saved automatically.
What is the Big Five (OCEAN) personality model?
The Big Five is the most empirically validated personality model in psychology. It measures five dimensions: Openness to experience, Conscientiousness, Extraversion, Agreeableness, and Neuroticism (emotional stability). Unlike typologies, the Big Five measures where you fall on each spectrum — giving a far more nuanced picture than a personality “type.”
What is the Enneagram?
The Enneagram is a nine-type personality system that describes core motivations, fears, and defense mechanisms. It is widely used in coaching and therapy to understand deep behavioral patterns. Innermind's Enneagram assessment identifies your primary type and wing, and integrates this with your Big Five results to deepen the overall portrait.
What is Attachment Style?
Attachment theory, developed by Bowlby and Ainsworth, describes how early relational experiences shape the way we connect with others as adults. Innermind measures four patterns — Secure, Anxious, Avoidant, and Fearful-Avoidant — and explains how your style influences your relationships, communication, and emotional responses.
What are Jungian Archetypes?
Jungian Archetypes are universal symbolic patterns from Carl Jung's analytical psychology — figures like the Hero, the Sage, the Caregiver, or the Explorer. Innermind identifies your dominant archetype constellation and shows how these patterns show up in your values, relationships, and life narrative. Explore the archetype library to learn more.
What is the Values Inventory?
The Values Inventory is based on Shalom Schwartz's values theory — one of the most replicated frameworks in cross-cultural psychology. It measures ten universal value types (e.g., Benevolence, Achievement, Security, Universalism) and shows which values drive your decisions. Understanding your value hierarchy often explains career choices, relationship dynamics, and areas of inner conflict.
Can I retake assessments?
Yes. You can retake any assessment at any time. Innermind tracks your scores over time so you can observe how you change — particularly useful after major life events, transitions, or extended coaching or therapy work. Retakes are recommended quarterly for meaningful longitudinal tracking.
◉
AI Features
What is the AI portrait?
The AI portrait is a synthesized narrative of your psychological profile, generated by Anthropic's Claude AI. It integrates results from all your completed assessments into a single coherent story — describing your personality, core values, relational patterns, motivations, shadow tendencies, and growth edges. It is written in plain language and designed to feel like a thoughtful letter from a wise observer who has studied you carefully.
What is the AI coach?
The AI coach is a conversational interface powered by Claude that has full context of your psychological profile. Unlike generic AI chatbots, every response is grounded in your specific traits, values, and attachment patterns. Use it to explore difficult decisions, process emotions, prepare for hard conversations, or deepen your self-understanding. Unlimited AI coach access is included in Innermind Pro.
What is Adaptive Deep-Dive?
Adaptive Deep-Dive is an AI-led follow-up assessment that asks personalized questions based on your existing results. Rather than a fixed question bank, it probes areas of ambiguity or tension in your profile — helping surface insights that standard assessments miss. Available on Innermind Pro.
Is my data used to train AI models?
No. Your psychological assessment data and profile content are never used to train AI models — not Innermind's systems and not Anthropic's. When your data is sent to Anthropic's Claude to generate your portrait or coaching responses, it is processed under a data processing agreement that explicitly prohibits using customer data for model training. See our Privacy Policy for full details.
◇
Pricing & Billing
What is free and what requires Pro?
The free tier includes the Big Five personality assessment, a basic psychological profile, a personal dashboard, and a public profile share link. Innermind Pro unlocks all six assessment frameworks, the full AI-synthesized portrait, AI coach (unlimited), Adaptive Deep-Dive, Jungian Archetypes breakdown, growth tracking, daily prompts, compatibility mapping, unlimited journaling, PDF export, and weekly digest emails. See full comparison.
How much does Innermind Pro cost?
Innermind Pro is $19/month on a monthly plan, or $144/year ($12/month) on an annual plan — saving you $84 per year. Both plans include a 7-day free trial. No charge until day 8.
Is there a free trial?
Yes. Innermind Pro includes a 7-day free trial. You will not be charged until day 8. You can cancel at any time during the trial at no cost. Start your free trial.
Can I cancel anytime?
Yes. There is no lock-in. Cancel your subscription at any time from the billing portal in your account settings. If you cancel, you retain access until the end of your current billing period. Your profile and assessment data are preserved even after cancellation.
What payment methods do you accept?
Innermind accepts all major credit and debit cards (Visa, Mastercard, Amex, Discover) as well as Apple Pay and Google Pay. Payments are processed securely by Stripe. We never store your card details on our servers.
What is your refund policy?
If you are unsatisfied with Innermind Pro within the first 7 days after your trial ends (i.e., within 7 days of your first charge), contact us at [email protected] and we will issue a full refund. For annual plans, we offer a 14-day refund window from the date of the first charge.
⬡
Privacy & Security
How is my data stored?
Your data is stored in an encrypted PostgreSQL database. All data is transmitted over TLS (HTTPS) and encrypted at rest. Innermind uses passwordless (magic-link) authentication — we never store passwords. We use short-lived tokens for sessions. Access to production data is restricted to authorised personnel only. In the event of a breach, we will notify affected users within 72 hours as required by GDPR.
Can I delete my account and data?
Yes. You can request full account deletion at any time by emailing [email protected]. We will permanently delete all your personal data — assessment responses, profiles, journal entries, and account information — within 30 days. Billing records are retained for 7 years as required by tax law, but disconnected from your profile data.
Do you sell my data?
No. We do not sell your personal data. We do not use your psychological profile data for advertising. We do not share individual-level data with employers, insurers, or any third party for commercial purposes. Your inner life is yours. Read our Privacy Policy for the full picture.
Is Innermind GDPR compliant?
Yes. Innermind complies with the General Data Protection Regulation (GDPR). You have full rights to access, rectify, delete, and export your data. All third-party sub-processors (Anthropic, Stripe, Resend, PostHog) are bound by data processing agreements consistent with GDPR requirements. To exercise your rights, email [email protected].
▷
For Professionals
Can therapists and coaches use Innermind with their clients?
Yes — Innermind was built with practitioners in mind. Coaches and therapists can create a professional workspace, send clients a unique invite link, and once clients complete their assessments and grant access, practitioners can review the full psychological portrait, raw scores, and growth trends before the first session. This typically eliminates two full intake sessions. Learn more on our For Professionals page.
What is Pro Business?
Pro Business is Innermind's plan for solo coaches and therapists. At $99/month, it includes 10 client seats, a client assessment dashboard, PDF report downloads, private practitioner notes, shared profile access, and growth tracking with retakes. It is designed to replace your current intake process and give you richer starting data than any assessment tool you have used before. Set up your workspace.
Do you offer team plans?
Yes. The Team plan at $299/month includes 50 client seats and everything in Pro Business, plus team cohort analytics — including an aggregate Big Five chart, shared values and attachment distributions, and group-level insight summaries. Ideal for group practices, HR teams, organizational development consultants, and leadership programs. For custom plans, email [email protected].
Still have a question?
Our team reads every message. Reach us at [email protected] and we will get back to you within one business day.
Email usReady to know yourself?
Take your first assessment free — no credit card required.